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Returns Information

We hope you LOVE your new items from Southern Ivy & Company!
  Not the right fit?  No problem! Please fill out the return form and send it back to us. (Click here)  
If you have any questions or need assistance, please call us at 229-305-6613, message us on our Facebook page, or email us at customerservice@sothernivyandco.com. 
Return shipping is the customer's responsibility.  Purchased items must be returned within 30 days to receive reimbursement or an exchange.
Shoes must be returned inside original boxes  We are not responsible for damaged shoes or damaged boxes. 
Any damaged items will not be accepted for return.
You will receive full reimbursement once the item/s are received and deemed acceptable for return.
Hats and other accessories are not returnable.
Grab Bags are FINAL Sale
All Sale Items are FINAL Sale.